No matter what we do, we are the people behind our product and company. Showing our personality through messaging and communication is important to us. And no matter how large we grow, we will continue to stay true to who we are as a company, showing our personality, humor or sometimes wit.
We have over 18 years experience solely in the travel software vertical. Over the years, we’ve designed and implemented technology for hundreds of travel agencies.
From backoffice systems to booking engines and customer facing B2C websites, we’ve aggregated our combined experience and set out to create the next viable all-in-one easy to use product for small to medium travel agencies.
We continuously work with our customers to understand their market as well as business.
Always act with respect. We acknowledge each other all the time, and respect our colleagues as much as we would like to be respected as a partner by our customers. We value all opinions and diversity around us and we are open to anything new.
We are a customer-driven company. Everything from our support department to our training webinars is built around the idea of providing real value to our customers. And it’s not just about being there for our paying customers. It’s about being there when they need it. Your success is very important for us and meeting it is a strong validation of the value we provide.
“I’m not upset that you lied to me, I’m upset that from now on I can’t believe you.” ― Friedrich Nietzsche. When a problem occurs, customers need to trust that we have their back at all times. No matter if it’s their fault or ours. And we do. If we can’t necessarily help them on the spot, we need them to know that we’re on top of things and we’ll fix it as soon as possible.
Every good product exists in order to solve a real-world problem. We identified that problem and went on to create what we believe to be the solution for it. We at Travitude faced various challenges and unknowns in translating our idea and concept into reality and a fully-functional product. We ultimately succeeded.